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Shipping

 

  • World-wide Shipping... we are based in the INDIA and ship internationally.
  • S&H charge are levied on the basis % of billing amount which is as follows :

    Value shipping
    $0.01 - 24.99 50.00 %
    $25.00 - 74.99 40.00 %
    $75.00 - 99.99 35.00 %
    $100.00 - 199.99 30.00 %
    $200.00 and over 25.00 %
    For a limited time we will pay any excess in shipping cost.

  • The majority of orders are shipped via the INDIAN Postal Service.
  • Most orders ship within 5 business days; however, in rare instances, some out-of-stock items can take up to 4-6 weeks.
  • When more than one item is ordered they shell be shipped in one packages to keep shipping cost under control.
  • To ensure the quickest confirmed delivery of orders, please be sure to include the COMPLETE postal address with the correct PIN CODE. We cannot be responsible for postal delays resulting from incomplete address listings.
  • If a penalty is levied for incorrect shipping addresses, wherein the address and zip code do not match, the customer will, without exception, bear the cost of any such penalties and/or fees. Please make sure your shipping address is correct.
  • International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
  • Shipping Department: mail to:shipping@kitchenwareMart.com

Simple Return Policy

We're dedicated at KitchwareMart.com for offering you the best quality in our products and our service.

If you've received a damaged item or the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 15 days of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we'll give you instructions on how to proceed so that we may replace the item as quickly as possible. It's very important that you DO NOT send the item back to us until you have spoken with one of our representatives; merchandise without a RETURN FORM will not be accepted, and no credit or replacement shall be given on such items.

Please be sure that all returns from a given order are done at one time. Only one Return Form will EVER be sent OR accepted for any one order, so please ensure that all returns from that order are reported at once. Any additional Return Forms received from a single order shall not be accepted and may constitute fraud.

All returns / refunds, only under those circumstances may we consider returns, are subject to a 25% re stocking fee, except in the case of errors on our site or in our shipping.

Here are some helpful guidelines :
  • Always e-mail us first if you have a problem.
  • Always be sure to report your problem within 15 days or receiving the item in question.
  • Never send a returned item without the proper Return Form.
  • Always report any and all problems associated with a single order at the same time.
  • Always return your item(s) using ONLY USPS first class postage.
  • Any costs above the original shipping cost are the responsibility of the customer.
* Customers in Alaska, Hawaii, Guam, the US Virgin Islands, and Puerto Rico are responsible for all shipping and insurance costs, which will be verified prior to shipment.
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